Carol J Kurtz
7615 S North Cape Road
Franklin WI 53132
 414-434-4745   cjkurtz@wi.rr.com

Objective
To mentor, lead, coach and train all levels in an organization in quality management systems and methods that result in improved business processes. 

Industry Knowledge
 

·   ISO 9000 Implementation

·   QMS Training

·   Policies, Procedures

·   APQP, FMEA, PPAP

·   Control Plans

·   Gage Control, MSA

·   Supplier Quality Engineering

·   SQC/SPC, DOE

·   Teamwork & Problem-Solving

·   Corrective Action

·   Quality Engineering

·   Quality Tools Training

·   Precision Machining

·   Die Casting

·   Stamping, Fabrications

·   Assembly

·   Plastics

·   Coatings

 
Experience

ASQ Exam Chair for Certified Manager of Quality/Organizational Excellence Exam &
Certification Board Member.  
2006 to present.

ASQ Quality Management Division - Vice Chair of Operations & Board Member. 
2007 to present.

CJ Kurtz & Associates, Franklin, Wisconsin
1998 to present
 -          Quality Assurance Consultant & Trainer to companies working toward ISO 9000 certification,
      Quality Management System development, Six Sigma.

-          Technology Consultant & Trainer to small businesses and non-profits using networks, the Internet, Access databases, Microsoft Word, Excel, and other software products.

-          Quality Management Systems - Custom Database Developer.

 

Waukesha Engine - Dresser, Waukesha, Wisconsin
ISO-9001 manufacturer of large stationary gaseous fuel engines used for power generation.
4/2003 to 11/2004
Contract Supplier Quality Engineer (through Adecco Technical) - Outsourcing project.

General Automotive Manufacturing Company , Franklin, Wisconsin
QS-9000 manufacturer of precision machined engine components.
3/1996 to 12/1999
 Consultant · Director of Quality Assurance · Quality Manager

 E.R. Wagner Manufacturing Company, Milwaukee, Wisconsin
QS-9000 manufacturer of stamping and hinges for the automotive and appliance industries.
10/1992 to 3/1996
 Quality Assurance Manager

Badger Die Casting Corporation, Milwaukee, Wisconsin
Manufacturer of aluminum die-castings and machined components for automated process control and automotive industries.
7/1990 to 10/1992
 Quality Manager

Thomas Industries, Inc., Sheboygan, Wisconsin
ISO-9001 manufacturer of compressors and vacuum pumps for medical, appliance, office machine and automotive industries.
9/1978 to 7/1990
 SPC Coordinator · QC Supervisory Group Leader · CMM, Tool, and Gage Inspector

Presenter
-          Quality Expo - Chicago – Understand the Process Approach of ISO 9001:2000, 2003
-     Quality Expo - Chicago – Measuring Effectiveness of Training, 2001
-          Quality Expo - Chicago - Training for Improved Performance, 1999
-          ASQ Section Inspection Seminar - Computers in Quality, 1996
-          ASQ Section Meeting - SPC In Assembly, 1992

Articles

-     ASQ/QMD Quality Management Forum Newsletter

-          Quality Management articles published quarterly since Fall 2007.

 

Education

-     Alverno College - BA, Business Management, Computer Studies Minor, 1993

-          Over 50 continuing education courses in Quality, QS-9000, ISO-9000, Auditing, Document Control, Management, Statistics, Team Building, Software, Hardware, Heat Treating, Fasteners, Project Management, Internet, and Web Design

 American Society for Quality Certifications
-          Certified  Manager of Quality/Organizational Excellence
-          Certified Quality Auditor
-          Certified Quality Engineer
-          Certified Quality Technician
-          Certified Mechanical Inspector

 Communications Skills Certifications
-          Certified Communications Skills Specialist
-          Certified Neuro-Linguistic Programming Practitioner
-          Certified Hypnotherapist

RAB

-          Certified Quality Management Systems Provisional Assessor, 1999 - 2001

 Plexus Corporation Certifications
-          Certified Trainer/Coach: ISO 9000 and QS-9000 Foundation, 1997
-          Certified Trainer/Coach: ISO 9000 and QS-9000 Core Tools, 1997

Technology Experience
-          Over 15 years job-related and consulting experience
-          Install & administer networks for small businesses
-          Conduct technology feasibility studies & needs assessment
-          Plan and implement major software installations: Quality Systems, Gage Control, Document
      Control, ERP/MRP
-          Technology sales & service, Internet & Web Services

Handtech.com (Computer & Internet Technology Business)
-      Qualified Technology Consultant, 1997
-      Qualified Technology Trainer, 1997

Brainbench Certifications
-          Manufacturing Industry Knowledge, 2001
-          Internet Research and Evaluation (U.S.), 2001
-          MS Windows 98 Navigation, 2001
-          Web Design Concepts, 2001
-          MS Windows 95 Navigation, 2000
-          MS Word 97, 2000
-          Listening Skills, 2001
-          Written English, 2001