Carol J Kurtz


To mentor, lead, coach and train all levels in an organization in quality management systems and methods that result in improved business processes.

Industry Knowledge

·   ISO 9000 (TS/QS) Implementation

·   QMS Training

·   Policies, Procedures


·   Control Plans

·   Gage Control, MSA

·   Supplier Quality Engineering

·   SQC/SPC, DOE, 6 Sigma

·   Teamwork & Problem-Solving

·   Corrective Action

·   Quality Engineering

·   Quality Tools Training

·   Precision Machining

·   Die Casting

·   Stamping, Fabrications

·   Assembly

·   Plastics

·   Coatings



ASQ Exam Chair for Certified Manager of Quality/Organizational Excellence Exam &
Certification Board Member 

2006 to 2008

ASQ Quality Management Division - Vice Chair of Operations & Board Member  
2007 to 2009

Principal Consultant
CJ Kurtz & Associates, Franklin, Wisconsin

1998 to present
-          Quality Assurance Consultant & Trainer to companies working toward ISO 9000 certification,
      Quality Management System development, Six Sigma.

Technology Consultant & Trainer to small businesses and non-profits using networks,
      the Internet, Access databases, Microsoft Word, Excel, and other software products.

Quality Management Systems - Custom Database Developer

Contract Supplier Quality Engineer (through Adecco Technical) - Outsourcing project.

Waukesha Engine - Dresser, Waukesha, Wisconsin
ISO-9001 manufacturer of large stationary gaseous fuel engines used for power generation.
4/2003 to 11/2004


Consultant · Director of Quality Assurance · Quality Manager

General Automotive Manufacturing Company , Franklin, Wisconsin
QS-9000 manufacturer of precision machined engine components.
3/1996 to 12/1999

 Quality Assurance Manager
E.R. Wagner Manufacturing Company
, Milwaukee, Wisconsin
      QS-9000 manufacturer of stamping and hinges for the automotive and appliance industries.
      10/1992 to 3/1996

Quality Manager
Badger Die Casting Corporation
, Milwaukee, Wisconsin
Manufacturer of aluminum die-castings and machined components for automated process control
      and automotive industries.
      7/1990 to 10/1992

SPC Coordinator · QC Supervisory Group Leader · CMM, Tool, and Gage Inspector
Thomas Industries, Inc., Sheboygan, Wisconsin
      ISO-9001 manufacturer of compressors and vacuum pumps for medical, appliance, office machine
      and automotive industries.
      9/1978 to 7/1990

-          Quality Expo - Chicago – Understand the Process Approach of ISO 9001:2000, 2003
-      Quality Expo - Chicago – Measuring Effectiveness of Training, 2001
-          Quality Expo - Chicago - Training for Improved Performance, 1999
-          ASQ Section Inspection Seminar - Computers in Quality, 1996
ASQ Section Meeting - SPC In Assembly, 1992


-     ASQ/QMD Quality Management Forum Newsletter
Quality Management articles published quarterly Fall 2007.- Fall 2008



-     Alverno College - BA, Business Management, Computer Studies Minor, 1993

-       Over 50 continuing education courses in Quality, QS-9000, ISO-9000, Six Sigma, Lean, Value Stream, FMEA, MSA, 5S, Auditing, Document Control, Management, Statistics, Team Building, Software, Hardware, Heat Treating, Fasteners, Project Management, Internet, and Web Design

 American Society for Quality Certifications
Certified  Manager of Quality/Organizational Excellence
Certified Quality Auditor
-          Certified Quality Engineer
-          Certified Quality Technician
-          Certified Mechanical Inspector

 Communications Skills Certifications
Certified Communications Skills Specialist
-          Certified Neuro-Linguistic Programming Practitioner
-          Certified Hypnotherapist
-      Certified Handwriting Analyst
-      Certified Professional Coach

-          Certified Quality Management Systems Provisional Assessor, 1999 - 2001

 Plexus Corporation Certifications
Certified Trainer/Coach: ISO 9000 and QS-9000 Foundation, 1997
Certified Trainer/Coach: ISO 9000 and QS-9000 Core Tools, 1997

Technology Experience
-          Over 15 years job-related and consulting experience
-          Install & administer networks for small businesses
-          Conduct technology feasibility studies & needs assessment
-          Plan and implement major software installations: Quality Systems, Gage Control, Document
       Control, ERP

Brainbench Certifications
-          Manufacturing Industry Knowledge
-          Internet Research and Evaluation (U.S.)
-          Web Design Concepts
-          MS Word      
-          Listening Skills
-          Written English